Research Reports
2007 Energy Consumers Survey - 16 May 2008
A survey of 2,000 British adults was undertaken in May 2007 to find out energy consumers' perceptions of levels of service, energy billing, pricing and metering, and their environmental/green behaviour.
ORB Research - energywatch commentary -16 May 2008
energywatch sets out their views on the findings of the ORB research and provides recommendations to improve energy consumers' experiences of the market in the future.
Welsh household electricity prices - April 2008
energywatch Wales asked Cornwall Energy in early 2008 to review current household electricity prices in Wales and compare them with levels elsewhere in Great Britain. energywatch Wales has held long-standing concerns that suppliers might be earning greater, perhaps unreasonably high, profits from the electricity they provide to Welsh households compared with those elsewhere in Great Britain.
Confidence Code - Market Research Summary - April 2008
In March 2008 energywatch commissioned YouGov to undertake an online based survey of 4,000 British adults who have responsibility for dealing with their energy supplier/s
The survey was designed to capture the opinions of energy consumers that use online price comparison websites, to see if consumer confidence and general awareness had improved since the last survey was undertaken in March 2007.
The impact of information provision on behaviour change, desk research review – 31 October 2007
energywatch commissioned Ipsos MORI to undertake a desk research review to assess whether there are any examples of the provision of information impacting consumer behaviour, and what effect, if any, the method of presentation and communication information has on influencing consumer behaviour.
Electricity Distribution Standards of Performance - 2005 - 2006
Report on the performance achieved by electricity network operators against the Guaranteed and Overall Standards of Performance.