Putting consumers first
As the independent gas and electricity watchdog, our mission is simple: to get the best deal we can for energy consumers.
This includes providing free and impartial advice - and even taking up your case if you feel you’re being treated unfairly by your gas or electricity supplier. Our wealth of experience means we have a genuine understanding of the issues that affect consumers and we can help you get better service or proper redress when things go wrong.
We’re a powerful voice for consumers and we use it to campaign for a better deal for households and businesses as energy consumers. Above all, we're here to help. If you're having problems with your gas or electricity company, go straight to the contact us page and get in touch. We can make a difference - for you.
Find out how energywatch will drive forward the issues that matter to consumers in 2008.
energywatch has published its full consultation report on social tariffs showing how discounted tariffs could help lift millions of consumers out of fuel poverty. Other responses to the consultation and our Executive Summary can be found under our Publications/Consultations section.
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