PLEASE NOTE: Do not use the form below to make a complaint against your energy supplier. Please use the energy supplier complaints FORM for all energy supplier complaints.

As a consumer watchdog, we’re committed to providing an effective and professional service to everyone who contacts us. Our research shows that we achieve extremely high levels of satisfaction and our aim is always to exceed them.

However, if you feel dissatisfied with the service you have received from us you should:

• Look at the Complaints about energywatch leaflet for guidance
• Complete the form below

Alternatively, you can contact us on 08459 06 07 08.

Every complaint about energywatch is investigated thoroughly, and we’ll keep you fully updated on progress and discuss the results with you.

*Indicates a required detail
**Indicates that at least one detail should be filled.

About you

Title
*First Name
*Surname

energywatch complaint reference number, if you have one
*Correspondence address
*Postcode

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**Home Phone Number
**Daytime Phone Number
*Email
*Preferred contact method?

Phone

Email

Letter

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Are you acting on behalf of another person?

Yes

No

If yes, then please give us your full name.
If yes, then please give us your address, phone number and email address

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About your complaint

*What is the reason for your complaint about our service?

Additional Information

Please give any additional information or details you think will help.

PLEASE NOTE: All enquires regarding a complaint against an energy supplier sent via this form will be forwarded to a consumer adviser who will contact you. Using the wrong form COULD delay the resolution of your complaint against an energy supplier. For all energy supplier complaints please use this form.